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Our leathers are entirely handcrafted in Spain. They are of superior quality, and due to the natural production process, slight variations in thickness or color may occur.All our pieces are handmade in our workshops in Madrid and Valencia using only top-quality materials. We never use materials manufactured in Asia. We work exclusively with suppliers based in the European Union, under the EU’s strict quality controls. Most of our materials are produced in Spain. Small differences between pieces may occur—each item is truly unique. Slight variations may also appear in colored beads, depending on current stock.Custom Designs: If you’d like to personalize an existing product, we’ll be happy to create a custom design just for you.---CARE INSTRUCTIONS: Keep your piece away from light and moisture when storing. Clean it with the cloth provided in the pouch. Do not use abrasive silver cleaners.---Processing Time: It usually takes 2 to 5 days to craft your piece. This timeframe is rarely exceeded, but may vary depending on demand. If we expect any delay, we’ll contact you.Shipping: All orders include tracking. Shipping cost is fixed and charged only for the first item—additional items in the same order ship free. Shipping to the U.S. takes approximately 10 to 15 business days, although it often arrives sooner. We also offer express delivery via DHL World Express, with delivery in 3 business days. If interested, please contact us for pricing. A phone number is required for express shipping. Please note: customs fees may apply in non-EU countries. These taxes vary by country and are the buyer’s responsibility.---100% Satisfaction Guarantee: If you’re not happy with your purchase, please contact us. Returns are accepted within 14 days of receiving your order. The buyer is responsible for return shipping costs unless the item is defective or sent in error.---We respond to all messages within 12 hours. In our shop, you’ll find a wide selection of unique gift ideas for both men and women. All items are sent in a beautifully decorated fabric pouch, perfect for gifting. A custom cleaning cloth is also included with each piece. If you wish, we can include a handwritten or printed message in a lovely card inside the pouch.Thank you so much for visiting our shop!
Envío
Debido al gran volumen de pedidos que estamos recibiendo, nuestros tiempos de entrega para Envío Estándar y Gratis pueden extenderse hasta 15 días hábiles dependiendo de dónde te encuentres.
El envío exprés tarda entre 24h y 72h.
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